/ 智能移动与公共体验
基于情绪识别的地铁客舱产品服务满意度模型研究与应用
Passenger Satisfaction Model for Metro Cabin Product-Service Systems Based on Emotion Recognition
ABSTRACT
研究摘要
将乘客满意度与情绪识别结合，识别地铁客舱中产品、服务和场景的优化机会，并输出工具包与概念设计。
This study combines passenger satisfaction with emotion recognition to identify opportunities for improving metro cabin products, services, and scenarios, resulting in a toolkit and concept design.
METHOD / MODEL
CREDITS